Generic filters

BI operations
in the cloud

With our BI operations services, we handle the technical operations of your BI application in the cloud so that you can concen­trate on your core business.

  • professional support with cloud setup and operation

  • reduction of the workload for your IT department during technical implementation

  • regular maintenance

  • extended service level agreements

  • personal support during operation, regardless of larger projects

  • fast implementation of new requirements without project lead time

Mehr anzeigen
Bissantz Bild

BI operations that keep your BI efficient

Our consulting team knows the BI business inside out and supports your ongoing operations with managed BI services

Not every company has the necessary capacity and know-how to operate a business intelli­gence solution. The Bissantz service pack­age for BI operations covers this bottle­­neck. Our consul­ting team supports you in the design, setup and manage­ment of data storage – prefe­rably in the cloud (Azure). This enables us to ensure cost-conscious dimen­sioning and confi­guration, for example regarding storage space and com­pu­ting power. Your solution there­fore remains easy to calculate.

With managed BI services, Bissantz handles the operation of all neces­sary infra­structure com­po­nents for you, such as the data­base or Bissantz services. Optionally, we can also orga­nize the distri­­bution of the reports and dash­boards you create. You can also use the Bissantz operator model to pre­pare and test the launch of larger projects. This allows us to set up your initial BI appli­ca­tions already in early project phases in the sense of rapid proto­­typing, with no need for you to create any neces­sary infra­structure in advance.

Capacity bottlenecks in BI operations?

Capacity bottlenecks in BI operations?

Reliable BI solutions must run smoothly and undergo regular maintenance. When internal resources or expertise are limited, BI operations can become an issue. Bissantz addresses this challenge with managed BI services and BI cloud services. Our experts provide compre­hensive support in designing, setting up and operating your BI solution in the cloud.

Stressed IT department?

Stressed IT department?

When setup, operation and maintenance are handled internally, IT often finds itself short of time and focus for other important tasks. Our BI operations services take the pressure off your IT depart­ment. Bissantz handles technical tasks in the back­ground and offers dedicated support – with extended service level agree­ments for reliable assistance tailored to your individual requirements.

Complicated extensions?

Complicated extensions?

When new specifications are difficult to put into practice, an organization’s respon­siveness slows down. Our managed BI services support you in the design and imple­men­­tation of exten­sions – from needs assess­­ment to deve­­lop­ment, testing and inte­­gration into the existing system. This allows you to adapt your business intelli­gence solution to the chan­ging require­­ments of manage­ment and specialist departments.

Market leaders and hidden champions trust us.

Professional BI operations you can rely on

With BI cloud services, we take care of operations in the cloud – you gain stability and focus

With Bissantz, you can hand over the technical operation of your BI appli­cation to experts so you can focus on your core business tasks. Depart­ments can count on reliable results, while your IT team has less operational workload. Bissantz ensures that your business intelligence is reliably available and expandable.

With Bissantz at your side, your corporate management has a stable technical framework with clear processes and dependable support. Effort and costs remain transparent and predictable at all times.

Stable performance
with managed BI services

The BI operations service package provides you with managed BI services for reliably running your business intelligence. As part of our regular operational support, we take care of maintenance and ensure a stable BI environment. To this end, we keep an eye on your BI systems, identify potential problems early on and reduce downtime.

When new requirements emerge, we provide comprehensive support for extensions: from needs analysis and development to integration into the existing system.

And because well-documented systems are more efficient and secure, we take care of creating and maintaining your documentation on technical components, users, metadata, reports and dashboards.

Monitoring and optimization

Monitoring and optimization

Regular monitoring of your BI systems to ensure stability and efficiency.

Flexible extensions

Flexible extensions

Support in implementing new requirements – from needs analysis to imple­men­tation.

Documentation

Documentation

Technical and user documentation, metadata, report and dashboard docu­men­tation.

“The BI operations by Bissantz relieve our IT department of operational pressure. Operation, monitoring and documentation run reliably in the background.”
Head of ITInsurance company

BI operations with measurable customer satisfaction

Our customers appreciate the outstanding support provided by BI operations

With Bissantz BI operations, you get more than your average system maintenance. Our experienced team understands your BI landscape, your key figures and your business goals – and is always on hand to assist you with in-depth expertise.

Clear responsi­bilities, short communication channels and proven tech­no­lo­gical processes ensure reliable perfor­mance as well as security throughout change processes. Our compre­hen­sive support is regularly recognized with top rankings in user surveys.

Excellent support

Our hotline does not lead you to a call center, but directly to us

FAQ – Frequently Asked Questions about
managed BI und BI cloud services

Key information at a glance – answered concisely and clearly

Which companies are BI cloud services suitable for?

All of them. With our BI cloud services, we support companies in all industries with solutions in all functional areas.

Which tasks do we continue to perform with managed BI services, and which does Bissantz take over?

It’s up to you. We take over exactly those technical operational tasks that you want to outsource. We are always happy to discuss how we can implement your specific requirements in a non-binding conversation.

How does the collaboration work?

With BI operations services, you receive a contact person who will support you with all your concerns. Feel free to contact them at any time.

How can I get started with Bissantz BI Operations?

In an initial meeting, we will clarify your requirements and wishes together. Based on this, our experts will assist you with cloud setup, take care of ongoing operations and be available to help you with any further concerns.

Free of charge for you

Quickquide "Business Intelligence” – download now

3D Visual of the Bissantz Quickguide "Business Intelligence"

Nicolas Bissantz

Diagramme im Management

Besser entscheiden mit der richtigen Visualisierung von Daten

Erhältlich überall, wo es Bücher gibt, und im Haufe-Onlineshop.