Operations.
We handle the technical operations of your BI application in the cloud so that you can concentrate on your core business.
professional support with cloud setup and operation
reduction of the workload for your IT department during technical implementation
regular maintenance
extended service level agreements
personal support during operation, regardless of larger projects
fast implementation of new requirements without project lead time
Your data in good hands.
Our consulting team knows the BI business inside out and is at your side for technical and project-specific issues.
Not every company has the necessary capacity and know-how to operate a business intelligence solution. The Bissantz operations service package covers this bottleneck. Our consulting team supports you in the design, setup and management of data storage – preferably in the cloud (Azure). This enables us to ensure cost-conscious dimensioning and configuration, for example regarding storage space and computing power. Your solution therefore remains easy to calculate.
Bissantz handles the operation of all necessary infrastructure components for you, such as the database or Bissantz services. Optionally, we can also organize the distribution of the reports and dashboards you create. You can also use the Bissantz operator model to prepare and test the launch of larger projects. This allows us to set up your initial BI applications already in early project phases in the sense of rapid prototyping, with no need for you to create any necessary infrastructure in advance.
Market leaders and hidden champions trust us.
Monitoring and optimization.
As part of regular operational support, we monitor your BI systems, ensure stability and minimize downtime in the event of potential problems. With the help of performance analyses, we uncover bottlenecks and inefficient processes and help to optimize them.
Extensions.
We support you in the design and implementation of extensions – from needs assessment to development, testing and integration into the existing system. This allows you to adapt your business intelligence solution to the changing requirements of management and specialist departments.
Documentation.
Well-documented business intelligence systems are efficient, safe and transparent. As part of our regular operational support, we therefore take on the creation of technical and user documentation as well as metadata descriptions, report and dashboard documentation for you.