Many companies today don’t have a data problem—they have a decision problem: data and dashboards are readily available, yet decisions are made too slowly, based on uncertainty, or, at worst, not made at all. The bottleneck is often the gap between numbers and action. Bissantz & Company has expanded its concept and services in business intelligence consulting to bridge this gap: with decision intelligence. This helps companies shorten the path from data to decisions and turn analyses into effective action.
Why BI initiatives often get stuck between numbers and action
Business intelligence projects are considered successful when they deliver reliable KPIs, reports, and dashboards. But the mere existence of reports does not mean they lead to better day-to-day decisions. In practice, several points of friction often arise between a metric and the concrete action taken:
- Different stakeholders interpret the same number in different ways.
- There is no clear benchmark for judging whether a value is good or bad.
- Engaging with the metric requires significant effort to interpret it, and that effort has to be repeated each time.
As a result, decision-making becomes slower or varies depending on the person or department, even though the underlying data is identical. The more dynamic markets and processes become, the more pronounced this gap becomes. When decision paths are long, time is lost and the likelihood of inconsistent action increases. That is why at Bissantz & Company we do not measure the success of our consulting projects by the volume of reports, but by their real-world impact.
From analysis to action with data intelligence and decision intelligence
To enable us as a service provider to close the gap between data and action for companies, we have expanded business intelligence with two new concepts:
- Data Intelligence describes the ability to use existing data in a way that enables faster and more effective action. This includes the entire framework (people, methods, data, and reporting structures) that makes effective management possible, creates a structured path from data to decisions, and establishes the framework as a strategic asset.
- Decision Intelligence is the conceptual core that addresses the decision problem itself: it closes the gap between numbers and action by systematically contextualizing data and making it immediately understandable. Instead of pure analyses, it produces informed assessments that reduce interpretation effort and lead to consistent, transparent decision recommendations and specific actions.
Data intelligence is the “operating system” for management – decision intelligence is the “decision logic” that reduces the gap between numbers and action.
Business intelligence consulting: How it changes projects
By aligning our business intelligence consulting with data intelligence and decision intelligence, the perspective in projects changes: success is no longer measured by the number of reports, but by whether decision-making processes become shorter, clearer, and more consistent.
In practical terms, this means we view BI as an end-to-end process from data access to contextualization to use in day-to-day management and decision-making. The goal is to reduce interpretation effort, derive actions directly from data, and provide better direction so that decisions don’t have to be “read between the lines.” This improved orientation is often the biggest lever for achieving impact, without building more reporting complexity.
Bissantz & Company has the required domain and technology expertise, right through to practical software solutions. On this basis, we offer a clearly structured consulting and service portfolio to close gaps in a company’s existing business intelligence concept:
- Data integration with a clean, compliance-ready architecture as a scalable foundation for all use cases
- BI and analytics as a reliable foundation for reporting and analysis
- Corporate planning and management with integrated forecasts, clear processes, and robust numbers
- AI and advanced analytics, with a focus on measurable value (instead of pure pilot projects)
- Operations and continuous improvement in the form of managed BI services that sustain business value in ongoing operations and allow BI to grow with the organization as a living capability
Depending on their needs and project status, Bissantz customers draw on the knowledge and technical experience of a well-coordinated consulting team to use their data intelligently beyond planning and reporting.
