Dr. Nicolas Bissantz

As a doctoral student, I did research on large, heterogeneous data pools without a hypothesis. However, this absence of a hypothesis turned out to be an illusion – as every method involves a hypothesis of its own. Similarly, even heterogeneity requires a certain orderliness. That notwithstanding, heuristics that mathematically reflect common sense have proved their worth in a fascinating way. One example is searching for the causes of variances. The sheer processing power of a computer means it can also look into dead ends. It then shows the shortest path to the “who” and “where”. With their background knowledge, people can then use this to identify the “why”.

The faculty was the birthplace of key methods and core findings that we are still using to make progress even today. The only problem was: No one in the IT scene of the time wanted to know about them. As such, the spin-off represented something of an act of defiance. I was also the first participant of the Flügge funding program for students engaged in spin-offs. For a while, I spent half of my time working at the faculty and the rest of my time busying myself with my own company. The moral support I received far outweighed the monetary value of what I was paid. But I was very relieved to know that, if nothing else, I would be able to cover my rent. The starting pot for founding the company was initially 20,000 Deutschmarks.

We typically dock with large, mostly heterogeneous corporate databases, known as ERP systems. Decision-relevant data is loaded, structured, and prepared in runs at night. This allows DeltaMaster to generate methodologically thought-out reports that give users signals as to where they need to “drill” deeper. This drilling uses the automated features that were created at FAU and which we refined over 20 years. This is important for every relatively large company, from SMEs to major corporations. Our DeltaMaster is used by market leaders, hidden champions, and challengers across all industries.

A great deal. For me, the fact that a spin-off from a German university institute with no outside capital has been able to compete with the VC start-ups and IT giants for 20 years is wonderful proof that money cannot trump in-depth reflection. For an economically liberal data philosopher like me, this is a dream that keeps coming true every single day.

In the Middle Ages, Nuremberg created the notion of pupils learning from masters. Even today, you won’t find the same thing in other countries. At Prof. Mertens’ Faculty of Business Informatics, they jokingly called us sorceror’s apprentices. In hindsight, I feel as if I experienced a modern form of the same notion. They say you only master something after you have worked at it for 10,000 hours. This stands in strong contrast to the idea of a work-life balance. In any case, FAU taught me to appreciate the value of hard work. I was given the opportunity to drill a deep hole for many years. In the crazily erratic world of work, this is a luxury that cannot be praised highly enough.